Sylvamo provides a confidential HelpLine for employees, contractors, business partners and the general public, where they can raise concerns about potential violations of company policies or legal compliance. Reports are routed to the Global Ethics and Compliance office for investigation and resolution. If we do not find proof of a violation, then the investigator will close the matter. If we uncover a violation or weakness in a company process, policy or procedure, we will address it. Sylvamo prohibits retaliation against anyone who makes a report in good faith, even if no violation has actually occurred.